At Tapesplice, we stand behind the quality of our SMT production accessories and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free Free Return Policy.
Items must be returned within 30 days of delivery.
Products must be unused, in their original condition, and in the original packaging.
Proof of purchase (order confirmation or receipt) is required.
Contact Us at [insert your email or contact form link] with your order number and reason for return.
We will send you a prepaid return shipping label.
Carefully package the item(s) and drop them off at your nearest shipping carrier location.
Once received and inspected, we’ll process your full refund to your original payment method within 5–7 business days.
Custom or special order products are not eligible for return unless they arrive damaged or defective.
Returns that do not meet the above conditions may be subject to a restocking fee or denied.
If your order arrives damaged or defective, please contact us immediately with photos and a description of the issue. We’ll make it right at no extra cost.
